Clear policies, no surprises
Store Policies
Everything you need to know before you buy — returns, shipping, authenticity, and more. Questions? Email Sara directly.
Returns & Refunds
- 30-day return window. Returns are accepted within 30 days of the delivery date.
- Original condition required. Items must be new, unopened, and untested, in all original packaging with any tags or seals intact.
- 20% restocking fee. A 20% restocking fee applies to all returns except those resulting from our error or a defective item.
- No returns on opened products. For hygiene and safety reasons, we cannot accept returns on any item that has been opened, used, swatched, or had its seal broken.
- Fragrances are final sale. Due to the nature of perfume and parfum, all fragrance purchases are non-returnable and non-refundable unless received damaged or not as described.
- Contact Sara first. Please email sarastradingpost@gmail.com before opening a return case. We handle every situation personally and will make it right.
Shipping
- Same or next business day dispatch. Orders placed before 2 pm on a business day typically ship the same day. All others ship the next business day.
- Full tracking on every order. You will receive a tracking number as soon as your parcel is collected. Every shipment is carefully bubble-wrapped and secured before dispatch.
- Expedited options available. Need it faster? Expedited and priority shipping upgrades are available at checkout.
- International shipping.We ship worldwide via eBay's International Standard Shipping program. Delivery times and import duties vary by destination country.
Authenticity Guarantee
- 100% authentic, always. Every product listed is 100% genuine. We source directly from authorized retailers, department stores, and brand-authorized channels — never from grey-market or unverified suppliers.
- Hand-inspected before it ships. Sara personally inspects and batch-verifies each item before listing. Products are sanitized and sealed for transit.
- Smoke-free, climate-controlled storage. All inventory is stored in a clean, smoke-free, climate-controlled environment to preserve product integrity.
- Full refund if not genuine. In the extremely unlikely event that you receive an item you believe is not authentic, contact us immediately. We will issue a full refund — no questions asked.
Free Beauty Sample
- A surprise sample in every order. As a thank-you for shopping with us, we include a complimentary high-end prestige beauty sample with every single order — no minimum spend required.
- Samples are genuine, full-quality products from prestige brands — the same ones we carry. Think of it as a little gift from Sara to you.
Still have a question?
Sara reads and replies to every message personally, usually within one business day.